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Wednesday, April 09, 2014

How Does Heartbleed Affect Giganews Customers?

With the recent announcement of the Heartbleed Bug, many customers have asked if Giganews' services were affected and whether customers need to take any action. Rest assured all Giganews services are currently safe from the Heartbleed Bug. VyprVPN and the Giganews website have not ever used SSL libraries vulnerable to the TLS heartbeat exploit. Golden Frog patched Dump Truck's SSL libraries on April 8, 2014, and new SSL keys for the service were generated and deployed successfully. However, due to the nature of the bug, we still recommend all customers change their password, especially if you have used Dump Truck. Change your password »

Are Giganews Customers using VyprVPN Apps Safe from the Heartbleed Bug?

Golden Frog's apps use OpenSSL 1.0.1e, which is vulnerable to the Heartbleed Bug, for OpenVPN connections. However, even though the apps use a vulnerable version of OpenSSL, customer information is not at risk. To be compromised, the apps would need to connect to servers that send malicious heartbeat packets. VyprVPN apps only connect to VyprVPN servers, which do not send malicious packets. Even if the VyprVPN apps were somehow tricked into establishing a connection with a malicious server, the apps do not possess any information they are not already sending to the server. There is nothing a malicious server could gather from the client that it wouldn't receive anyway.

Golden Frog will be preparing updated versions of the apps that use non-vulnerable versions of OpenSSL, but at this time, Giganews customers are not at risk using the existing versions of the apps.

What is the Heartbleed Bug?

The Heartbleed Bug is a bug in OpenSSL's implementation of the TLS heartbeat extension. When exploited, it allows an attacker access to the contents of the SSL server and client memory. This memory may include the SSL keys, the content of the data traversing the connection, and usernames and passwords transmitted or stored within the memory of the client and server. Because of the complete compromise of the SSL session and secret key data necessary to keep communications secure, this is considered an extremely critical bug. A full overview can be found at http://heartbleed.com/

What Action Do I Need to Take?

If you have used Dump Truck we highly recommend you change your password. To change your password visit this page: https://www.giganews.com/controlpanel/userpass.htmlAt Giganews we take your privacy and security seriously. If you have any further questions please don't hesitate to contact our 24x7x365 support team via email or live chat.

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Updated on 04-10-2014

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Tuesday, April 08, 2014

Dump Truck Private Sharing Now Available

Golden Frog just announced that Private Sharing is out of Beta and ready for all Giganews users with Dump Truck! Use the Dump Truck Web App to access Private Sharing and securely collaborate on files and folders with other Dump Truck users. Invite anyone to access shared folders and assign a permission level, with just their email address. When a privately shared file or folder is changed, added or deleted, the changes synchronize to all users who have joined the share.

Dump Truck Private Sharing Features

  • Easily invite anyone through the Dump Truck Web App to collaborate on folders
  • Set permission levels for users on shared folders
  • Read Only access supported. If you choose this option, users can view files but cannot modify them
  • Collaborate on files and folders and they update for all users
  • Move, rename and edit shared files and folders as if they were your own
  • Access shared files across all Dump Truck desktop, mobile and web applications
*Desktop App version 1.2.2 Update Required to Access Private Sharing

Although you can share folders via Private Sharing only through the Web App, you can access shared folders via the desktop and mobile apps. Privately shared files will be synced to your desktop using the Dump Truck desktop app. Golden Frog recently updated the Dump Truck Mac and Windows apps to version 1.2.2 to support Private Sharing. Update from within the app by clicking on "Update Available" in the main menu, or you can download the latest version for Mac or Windows.

The Dump Truck Mobile Apps do not need to be updated to access privately shared folders.

Dump Truck secure online storage is included FREE with every Giganews account. If you're not already a Giganews member, we invite you to sign up for a 14-day free trial.

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Tuesday, April 01, 2014

VyprVPN for iOS is now optimized for the iPad

VyprVPN for iOS is now optimized for your iPad! Golden Frog developed the latest version with iPad design features in mind to give Giganews members the best experience possible when running VyprVPN on their iPad. VyprVPN for iOS will automatically detect if you are on an iPad and engage the new interactive Map View feature.



With Map View, you can easily browse Golden Frog's global VPN server locations from the app default screen in both portrait and landscape view. You now have the ability to search for server locations by swiping directly on the interactive map. You can also select the location you would like to connect to and the app will automatically ping the server and display the ping time. Connect to any VyprVPN server location without ever leaving the home screen!

If you currently use VyprVPN for iOS, update your app to the latest version. If you don't already have the app, you can download VyprVPN for iOS from the App Store.

If you don't have VyprVPN and want protection for your internet connection while at home or on the go, upgrade to Diamond or Platinum get VyprVPN included for free! If you're not already a Giganews member, we invite you to sign up for a 14-day free trial.

To stay up to date on VyprVPN, please subscribe to our blog and follow us on Giganews Facebook, Giganews Twitter,Giganews YouTube Channel, and Giganews Google+.

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